Description
Medium-sized businesses. 6 hours/day support by 3 agents, handling escalations, multi-channel complaints, SLA reporting, and analytics.
6 hrs/day
3 agents
Escalation handling
Medium-sized businesses. 6 hours/day support by 3 agents, handling escalations, multi-channel complaints, SLA reporting, and analytics.
8 hrs/day
4 agents
SLA resolution
2 hrs/day
1 agent
Complaint logging
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