Description
High-volume businesses. 12 hours/day support by 6 agents, real-time complaint monitoring, priority escalation, SLA, and detailed analytics.
12 hrs/day
6 agents
Real-time monitoring
High-volume businesses. 12 hours/day support by 6 agents, real-time complaint monitoring, priority escalation, SLA, and detailed analytics.
8 hrs/day
4 agents
SLA resolution
6 hrs/day
3 agents
Escalation handling
4 hrs/day
2 agents
Ticket tracking
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