8 hrs/day
4 agents
SLA resolution
8 hrs/day
4 agents
Email/Chat/Phone
8 hrs/day
4 agents
Full return management
2 hrs/day
1 agent
Complaint logging
12 hrs/day
6 agents
Priority handling
12 hrs/day
6 agents
Real-time monitoring
6 hrs/day
3 agents
Returns + Refunds
6 hrs/day
3 agents
Escalation handling
4 hrs/day
2 agents
Automated tracking