Delivering seamless Customer Support, Return Management, and Complaint Resolution for online transactions — so your business can focus on growth, not grievances.
Our team specializes in Customer Support, Return Management, and Complaint Resolution — ensuring every customer interaction is handled with care, empathy, and transparency. From responding to queries and managing returns to resolving disputes quickly, we deliver seamless post-purchase experiences that strengthen your brand reputation.
24/7
10 agents
Dedicated team
12 hrs/day
6 agents
Real-time monitoring
8 hrs/day
4 agents
SLA resolution
6 hrs/day
3 agents
Escalation handling
4 hrs/day
2 agents
Ticket tracking
2 hrs/day
1 agent
Complaint logging
12 hrs/day
6 agents
24/7 support
8 hrs/day
4 agents
Email/Chat/Phone
6 hrs/day
3 agents
Multi-channel
4 hrs/day
2 agents
Email + Chat
2 hrs/day
1 agent
Email support
We provide Customer Support, Return Management, and Complaint Resolution services to help online businesses handle post-purchase issues efficiently and enhance customer satisfaction.
We offer flexible packages based on support hours and team size. You can choose a plan based on your business size, volume of transactions, and level of support needed.
Yes, our Premium and Enterprise packages provide 24/7 multi-channel support including email, chat, and phone, ensuring your customers are always assisted.
Our team manages return requests, refunds, and replacements with transparent tracking, automated notifications, and timely updates to both you and your customers.
Pricing depends on support hours per day, number of agents assigned, and level of service (Basic, Starter, Standard, Advanced, Premium, Enterprise). All plans are transparent with no hidden costs.
Yes, we offer custom solutions for businesses with unique needs, including dedicated teams, specific SLAs, and integration requirements.